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How to make better decisions as a software team
Sometimes, it’s easier to make a decision asynchronously. And for that, there’s no place better than Confluence. The Decisions Blueprint provides a simple, repeatable process for making decisions asynchronously with your team and recording them forever in Confluence. And once everything’s in Confluence, you—and anyone on your team—can reference it later.
Bridging DevOps and ITIL
The IT world you know and love exists primarily today thanks to the bedrock of the IT community: ITIL – the IT Infrastructure Library. Initially published between 1989-1996, ITIL has grown to more than 30 volumes and is considered the bible of IT best practices. ITIL is the steadfast discipline in IT worldwide, with over two million people trained and certified. At its core, ITIL is a framework ensuring IT services align to business needs and helps manage service delivery from start to finish.
Bamboo, Docker, and building web apps
This post will go over a practical use case scenario that combines the power of Docker containers with Bamboo’s strong Docker features for building and deploying a web application — just one of the many ways the Bamboo Docker duo works together!
How to build a release planning page in Confluence
Every product release requires a lot of hard work and a ton of coordination between individuals and teams. In some places, a release coordinator takes this on as a full time job, while in others, a developer, product manager, or project manager might be in charge of release planning. At Atlassian, we use Confluence to collect and organize […]
The smoke test: the golden arrow in an admin’s quiver
Software teams have long benefitted from using a smoke test to quickly validate a new software build. The smoke test is designed to verify basic functionality and the most common problems that appear in the product. Using a structured smoke test makes managing change across your Confluence instance much easier as it’s an easily reproducible test any administrator can perform. In this article we’ll cover how to use the admin tools to verify integrity, how to generate a good content test bed, and how to run those tests.
How to create sprint retrospective and demo pages (like a BOSS) with Confluence
As software makers, we rely heavily on sprint retrospectives and demos to learn more about what’s going on with our team and our products. Read on to see how to build pages that record what you’ve learned and let you share it outside your team.
Atlassian Summit 2015: how to convince your boss
Ahhh, the end of summer. (Or in the case of our southern hemisphere readers, the equally-lovely end of winter.) The kids are back in school, it’s still warm enough to grill up some burgers n’ brats, and your sunburns have finally healed. In short, everyone in the office is in a good mood. Which got […]
How to create product requirements using Confluence
We’ve written quite a bit about the conundrum of writing requirements in an agile environment. The most important takeaway is: the best way to kick-off your software projects is to build a shared understanding amongst your team. At Atlassian we find the best way to do this is to create a collaborative product requirement to hash […]
Creating insightful customer interview pages using Confluence
Using Confluence to document and share customer interviews can help with every step of the process, including using feedback to create better products. Check out these design tips and best practices for creating customer interview pages.
Atlassian named best workplace in Australia for the second straight year
We’re both thrilled and humbled that Atlassian has been named the #1 Best Place to Work in Australia for the second year in a row.
Maintaining company culture as your agile teams scale
Establishing a unified culture with a small team can be easy. But as an organization grows, maintaining that same agile culture gets more and more challenging. Teams can become siloed, and the shared company vision, norms, systems, and habits are more difficult to preserve. So what lessons can we impart about keeping your culture intact as your agile teams scale?
Skyscanner’s tips for bug triage in Jira + Jira Service Desk
When something goes wrong, it’s nice to know that you can simply raise a ticket and see it fixed. For those of us doing the fixing, it’s not as easy as it looks. You’ve probably got a backlog of tickets that you need to sort through each day. Some of those tickets actually report a […]
What every product manager needs to know about product analytics
This post is part of our collection on product management. Learn best practices and get advice from Atlassian’s product managers here. As product managers, we take every opportunity we get to learn more about our customers because understanding their needs is critical to building and releasing useful products. This means conducting customer interviews, running surveys, and […]
Break it down: decomposing user stories in Jira
With over 500k agile projects in Jira (among just Cloud customers – wow!), we realized we’re sitting on a ton of data that sheds light on how agile teams function. We then bet, that with some anonymized data mining, we could find teams that have a release cadence that they hit sprint after sprint after sprint.
Three simple ways to encourage bug reporting
When it comes to software, bugs are always a concern. A bug in the system can take an entire company down if it goes unnoticed. Staying on top of your system’s health is imperative. But, who hunts for bugs?