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Inside Atlassian: building products, DevOps style
Let’s say your engineering team has gone agile. They work in sprints, collaborate, and are building a lot of great features. But there’s just one catch: you still have to wait for the release train to leave the station, and customers aren’t getting value fast enough. At Atlassian, we’ve discovered some best practices for building products, DevOps style. Let’s start with feedback; because no matter the product, your success is solely based on your users.
Are you truly DevOps? Find out how your team compares in the 2016 State of DevOps report
This year, more than 4,600 technical IT and DevOps professionals from around the world shared their experiences in the Puppet Lab’s 2016 State of DevOps Report, helping the industry deepen its understanding of the technical practices, cultural norms and lean management practices that make up DevOps. What’s more, having this type of information helps other teams using DevOps practices benchmark their performance compared with others. Learn more about DevOps and see how your team measures up.
Hipchat Server 2.0 is here! Faster, more secure & more reliable
We’re excited to announce the official arrival of Hipchat Server 2.0! This new release ships with some key upgrades in security, controls, and flexibility. Hipchat Server runs on Ubuntu 14.04 to give customers a more stable, performant, and secure OS. We’ve also improved how upgrades occur, including a new offline upgrade capability. Read on to learn more!
From beta to GA: how to build a winning API
When you think of an API, you probably don’t picture a bunch of drawings on a whiteboard. But exactly one year ago, our plans for Hipchat Connect were just that. In a year this idea evolved through several stages and finally made it to public GA with over 30 partners. We’ve learned a lot about shipping and partnership in the process, and we hope what we’ve learned will be helpful to other software development teams like yours.
New to Hipchat? 3 first steps to get started
If you’re a Hipchat newbie, welcome! We’re super content to have you aboard. Hipchat is easy to use and set up, so don’t worry about reading tons of boring instructions. Just do these three steps, and you’ll be smooth sailing.
35 ways to get more work done from Hipchat
Lots of people love Hipchat for its collaborative team rooms, easy-to-use interface, and let’s not forget those fun emoticons! But did you know there are a myriad of ways to turn Hipchat into your one-stop productivity shop? Thanks to the integrations that have been built on the Hipchat Connect API, you and your teams can now get more stuff done from right within the comfort of your Hipchat application. From engineering to operations, marketing and support, here are 35 new integrations that will turn Hipchat into your team command center.
How to use group chat to strengthen company culture
Think about how you communicate with the people on your team and in your company. In today’s offices, with distributed teams across the globe, we often don’t have the luxury of just walking up and saying, Yo. This inevitable lack of face time (to say nothing about the missed opportunities to practice your Rocky Balboa voice) leads to more impersonal forms of communication, like email. And over time, a disconnected feeling grows and it affects culture. So, if you can’t be together, you’ve got to replace that feeling of being together. A great way to do this is with group chat, because it encourages communication. And company culture is rooted in the ways teammates and coworkers communicate.
5 Jira, Confluence, and Hipchat integrations to power your marketing team
As marketing becomes a more technical discipline, it’s imperative to find tools that streamline processes, help teams communicate, and enhance work transparency. With these 5 integrations and add-ons for Jira, Confluence, and Hipchat (not to mention hundreds more in the Atlassian Marketplace), marketers can get tremendous ROI from their marketing technology stack.
How Hipchat and Statuspage help companies manage incidents
?! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue – FAST. This is the story of two Hipchat customers, and how they use our integration with Statuspage to manage incidents.
Inside Atlassian: how our site reliability engineers do incident management
“Ohhhhh $#!τ. We broke Confluence.” In one of our first Confluence Cloud releases in 2016, we broke our users’ ability to edit pages. As the head of Atlassian’s site reliability engineering group, this kind of thing falls right into my wheelhouse. In this post, I’ll walk you through how we responded to the situation to get Confluence working again. I’ll give an insider’s view of our incident management process, as well as how we’ve configured Atlassian tools to support this work.
Inside Atlassian: how IT & SRE use ChatOps to run incident management
Any team that slings code for a living deals with service issues. They know all too well the hated red alert… the dreaded text in the middle of the night… the loathsome ping from a coworker telling them that $#!π just hit the fan. But what separates good services from great services is the ability to recover swiftly with minimal affect on users. And a big factor in swift recovery is ChatOps.
5 Hipchat tips to help you get more done and have more fun
Last year, we introduced tons of new features that make Hipchat even slicker, smoother, and more fun to use. Up your Hipchat game with these 5 new tips and tricks, making you the pro we always knew you were. If you like these, you’ll also dig our tips and tricks for power users.
What is ChatOps? A guide to its evolution, adoption, and significance
The most innovative teams of the last 15 years, have devised a new way of collaborating. Driven by the demands of running global services built for billions of users, software and IT teams evolved from email to chat… and then, to ChatOps.
Get the most powerful integration experience with Hipchat Connect
Since its introduction a month ago, Hipchat Connect has produced over a dozen add-ons from our friends at services like Zendesk, Meekan, and Statuspage, with more coming from New Relic, PagerDuty, and Zephyr. And this is just the beginning.
Do more good: 6 reasons Hipchat is a great tool for non-profits
We believe in supporting teams who are doing great things around the world. Over the past 13 years we’ve donated 30,000 community licenses to non-profit organizations, a total value of $58 million. And we want to give more. We know communication is key to high-powered teams and to make sure all non-profits have the best tools for success, we offer Hipchat Plus for free. Read on to learn more.