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How to implement AI in customer service
Artificial intelligence software can enhance customer support operations, improve response times, and provide better experiences. Customer service teams face numerous challenges in their daily operations. Long wait times, inconsistent responses, and the inability to provide 24/7 support can lead to customer frustration and churn. Additionally, the increasing volume of inquiries and the complexity of customer […]
Boost productivity with an AI writer
Content creators and marketers often race against the clock to deliver high-quality material. The constant demand for high-quality content can leave you feeling stretched thin. But there is a way to streamline your writing process, spark creativity, and boost your productivity. An AI writer is an intelligent assistant that can support entire writing workflows, from […]
Dark theme for Bitbucket Cloud is here!
Software development requires a comfortable setup to be successful. If a key on your keyboard isn’t working, it feels like nothing is working. Your chair, lights, monitor – they all come together to help you be productive. But what’s on the screen matters too. If you’re looking to improve your focus, reduce eye strain and […]
Revelations after migrating to Cloud: Splunk’s story
Unlock data-driven insights around cloud migration and adoption to enable your enterprise to deliver value efficiently.
From idea to impact: learn from last year’s Codegeist winners
Discover how past Codegeist winners turned their ideas into impactful solutions and gain valuable lessons that will take your project to the next level
Charting a course for leading an effective organisation
Delve into insights from Forrester and Accenture, along with enterprise customer stories, on reigniting innovation and achieving value from technology investments, migration initiatives, and enhanced agile methodologies.
New research: Write more clearly and become a super communicator
How many times have you read an email or project brief and thought, “Wait, what did that say?” or worse, stopped reading partway through and moved on to the next task? Ineffective written communication is all too common across teams and organizations, and its impact is substantial. More than a third of the workforce loses […]
The *new* Jira is here
Jira is easier and more flexible for any team’s work style
10 teamwork examples to inspire your best work together
Think teamwork *just happens* when you put people into a group? There’s a little more to it than that.
Introducing shadow IT controls for workspace admins
Shadow IT is defined as the use of IT-related hardware or software by an individual without the knowledge of the IT admin. For example, if a user creates a new Bitbucket Cloud workspace within your organization without the knowledge of the organization admin, it can lead to potentially sensitive data being exposed. To help manage this risk, […]
Codegeist is back!
Create game-changing apps for Jira, Confluence, and Bitbucket while competing for your share of $170K in cash prizes.
Atlassian’s distributed work glossary
A comprehensive list of common terms we use to talk about modern teams and they ways they work.
Let’s go, Team ’24 Europe!
¡Hola, Barcelona! We’re stoked to be here on the ground for Team ‘24 Europe. Atlassian supports more than 120,000 customers in the EMEA region and they represent some of the most innovative companies anywhere. As they push the world forward in every kind of industry – from air travel to drug discovery, retail to financial […]