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Inside Jira Service Desk: queues

A look inside Jira Service Desk This is part three of a series of blogs taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide.  Read […]

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Exploring the platform holy grail at Dev Den

On Tuesday November 5, Bjorn Freeman-Benson of New Relic descended upon the Atlassian Dev Den to tell us all about what he calls “the platform holy grail.” What works? What doesn’t? What does it take to create a platform that users and developers love? It’s important to note that Bjorn’s title is “software psychologist,” which may […]

Article in HR

My life runs on Jira: project Little Man

Those of you who saw me at Summit 2013 know I’ve got a special project underway: In about four weeks, our family will welcome another member. Even though this isn’t our first child, getting ready for “Little Man,” as we’ve been calling him, gets to feeling pretty overwhelming at times: Replace the car seat that […]

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Get more out of Java 8 with the new Clover 3.2

Atlassian is happy to announce the launch of Clover 3.2, the latest feature release of our award-winning tool for Java code coverage and test optimization. What’s new in Clover 3.2? It comes with the Java 8 language support Clover can instrument, record code coverage, and calculate metrics for new Java 8 language features such as: Lambda […]

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Insiders Webinar: Four ways every team can collaborate in Confluence

Update: Insiders webinar recording You asked for it, so we’re posting it. Here is the recording from the webinar that took place November 20, 2013. Enjoy the presentation and please share with your team to help spread the word on how any team can use Confluence to collaborate. You can also see the slides that […]

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Guest blog: UI tests say more with Jira + Jubula

Today we have a guest post from Alexandra Schladebeck, product manager for Jubula, an Eclipse open source project for cross-platform, functional test automation. Alex and her team use Jira every day to manage their work, and got so excited about it, they couldn’t resist writing an integration. Why do we test? Without getting too philosophical about it, […]

Article in IT

Inside Jira Service Desk: SLAs

This is part two of a blog series taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. Read part one about our intuitive customer portal here. Part […]

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New webinar – “Git Branching for Agile Teams”

Moving to Git opens up a whole new level of agility for software teams. Freed from the clunky code freezes and monolithic mega-merges that plague centralized version control, developers can isolate work in progress and build in narrow vertical slices with ease. Branching is so painless with Git that many teams are making new branches […]

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15 Steps to Atlassian Marketplace Success

Bob Swift of Bob Swift Software is a long-established presence in the Atlassian developer ecosystem. His add-ons for Confluence and Jira – including the Table Plugin, SQL Plugin, and Excel Plugin – collectively have hundreds of thousands of downloads, and tons of Atlassian customers. Bob has built an extraordinarily successful business on top of the Atlassian Marketplace. In […]

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The Jira 6.1 reviews are in

Jira 6.1 has been out for just under a month, and we’re hearing a lot of positive feedback about the ease of the new workflow designer, as well as the ability to gett started developing quickly. Jira 6.1 makes the administrator’s job much easier with an all new HTML5 workflow designer, and step-by-step wizard to […]

Article in Agile

Project portfolio management with Jira Software (2/2)

This article uses several concepts in Jira to manage a portfolio of initiatives at a company. Prior Jira admin experience is very helpful, but not required; I link to documentation of each concept discussed in the article. Hey program managers! This is the second article in a series focused on portfolio project management with Jira […]

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Atlassian Experts present: Jira Service Desk in Europe

We’ve partnered with Atlassian Experts to host an 8-city tour in November across Europe to introduce Jira Service Desk. Learn about our newest product that can be used by IT teams to implement powerful customer portals, SLA’s, and real-time reporting. Each city will feature presentations by Atlassian Expert partners, customers, and Atlassians. You will see product […]

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Do agile right. Run retrospectives in Confluence

There’s so much to do that it’s not unusual for a team to finish a project and immediately start on a new one, leaving little time to reflect and improve. Agile methodology preaches continuous improvement, which means running retrospectives after each sprint or project to identify strengths and learn from mistakes so your team stops […]

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Stash 2.8: branch-based workflows simplified

Last week, we unveiled tight integrations between Atlassian software development tools that guide your entire branch-based workflow from Jira issue all the way to merge. Branches are a fundamental component of Git workflows. But choosing a good branch model is the key to making sure your Git workflow is a successful one. Just as the right cheese is crucial for a […]

Article in Archives

Inside Jira Service Desk: the customer portal

A look inside Jira Service Desk This is part one of a series of blogs taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. For a […]