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Why Atlassian Support uses the Jira Automation plugin
Within our support system, we face quite a few tasks that could be made easier with some kind of automation/scripting layer. Just to mention some examples: Imagine we do not receive a comment on an support ticket for more than 14 days. Can we close the issue? Does our customer need any further help? After […]
Inside Atlassian: how I keep my team aligned with Team Calendars
We say that Confluence Team Calendars is your team’s single source of truth for managing team leave, tracking Jira projects, and planning events. In this post, I’ll share how Team Calendars helps my team align our team, projects, and events.
Fisheye and Crucible 3.3: Clearer reviews and extended APIs
I’m thrilled to announce the release of Fisheye and Crucible 3.3! Reviews are now easier to process and you can extend the integration with your systems with new REST resources. On top of that, Fisheye and Crucible are now a step ahead in supporting new technologies of the latest Subversion and Internet Explorer compatibilities. Try […]
Introducing Jira Service Desk 1.2
Over the past few months, we’ve built a whole host of new features to supercharge Jira Service Desk. You asked – we delivered. Jira Service Desk 1.2 satisfies over 300 customer requests. We’re excited to announce that many of your feature requests are now live! Collect, service, report. Jira Service Desk 1.2 makes doing your job […]
Evaluating Jira Agile – Team members
This article is part of a blog series! Part Title 1 Evaluating Jira Agile – Product owners 2 Evaluating Jira Agile – Scrum masters 3 Evaluating Jira Agile – Team Members 4 Evaluating Jira Agile – Everyone Agile paints software development in a modern light. The single best thing about agile is that it engages […]
Evaluating Jira Agile – Scrum masters
This article is part of a blog series! Part Title 1 Evaluating Jira Agile – Product owners 2 Evaluating Jira Agile – Scrum masters 3 Evaluating Jira Agile – Team Members 4 Evaluating Jira Agile – Everyone This is the second part of our blog series on how Jira Agile optimizes the key players […]
Evaluating Jira Agile – Product owners
This article is part of a blog series! Part Title 1 Evaluating Jira Agile – Product owners 2 Evaluating Jira Agile – Scrum masters 3 Evaluating Jira Agile – Team Members 4 Evaluating Jira Agile – Everyone Making the transition from traditional project management to agile involves changing the way the team views and […]
Good things come in threes – Like $3 million to help educate children in Cambodia!
Talk about a great start to the new year! We are humbled to share that our Atlassian Foundation has now generated more than $3 million in donations to our partner charity Room to Read, a global nonprofit dedicated to improving literacy and gender equality in education for children across Asia and Africa. This great news comes on […]
Y U NO have more emoticons? Bid now!
If you’re reading this, you likely use and love Hipchat. Sure, we let you communicate in real time with team members all over the world, but Hipchat does more than that. Our emoticons allow you to connect and bond with your team members by conveying tone (in our case, it’s usually sarcasm) that would be […]
I am Matt Hodges and this is how I manage email and tasks
Everyone has their own approach to dealing with personal tasks that works for them. Here’s what works for me – hopefully there’s some tips in here that will work for you too.
Watch the Do Agile Right webinar – Lessons learned from an Atlassian product manager
Yesterday, two of our very own Atlassian Confluence product managers, Sherif Mansour and John Masson, hosted a live webinar where they shared agile best practices that they’ve learned over the years, including: When to write product requirements documents and when to seek alternatives How to write effective product requirements documents How to build prototypes when designing […]
HackHouse 2014 – The grads compete in their first ShipIt
This post is part of a series on Atlassian HackHouse 2014, where graduate developers spend a week with Atlassian mentors hacking code and learning about the world of software development. Longtime followers of Atlassian know all about ShipIt – our renowned quarterly innovation event during which employees are given 24 hours to build an add-on, an update, or a feature to an existing Atlassian product. Our […]
3 ways Confluence makes authoring for WordPress awesome
This is the second post in a three-part series about how we use our tools to power atlassian.reaktivdev.com. In part one we focused on using Jira Agile to manage the cadence and blog flow. Unlike a personal blog, content is a collaborative effort here at Atlassian; this allows for multiple perspectives and results in better quality […]
ADG 1.3 is here, with new colors and charts
The Atlassian Design Guidelines (ADG) have been a little quiet since we last published an update back in July 2013. The design team has been working on a lot of new things for our customers and some of those are now available in this release of the ADG. What’s in the release Color palette We’ve tweaked the primary palette yellow […]
HackHouse 2014 – The grads prepare for their first ShipIt
This post is part of a series on Atlassian HackHouse 2014, where graduate developers spend a week with Atlassian mentors hacking code and learning about the world of software development. What a week it’s been so far! Up next: ShipIt – our renowned quarterly innovation event during which employees are given 24 hours to build an add-on, an […]