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Hipchat helps Sonatype’s fully distributed development team stay agile
Sonatype is a leader in component-based software development that helps thousands of companies make sure their software components are traceable and secure. While building a reliable component management platform is difficult, it’s nothing compared to the challenge their development team faces being completely distributed.
For Gilt, agile isn’t a best practice – it’s a mindset
With over 6 million members, Gilt is one of the hottest e-commerce sites on the planet. At noon every day it provides a flash sale of today’s top designer labels at up to 60% off retail. “At Gilt, every day is Black Friday,” says lead engineer Yoni Goldberg. Seconds after announcing a new sale, site traffic and transactions hurtle astronomically. Every employee and every team from development to distribution centers must be ready for the spike. It takes an agile, collaborative effort, spanning hundreds of employees from Dublin to Manhattan, to ensure a smooth and reliable customer experience.
How Twitter reduced email support by 80% with Jira Service Desk
By 2017, 132 billion business emails will be sent and received per day. By the time you finish reading this, 20 more billion business emails will be written.* Email is our go-to mode of communication. While it’s great for conversation, email often gets used in parts of the business where it’s not scalable – including internal support. A few email exchanges may seem harmless, but as your company grows, your internal service desk will become flooded with email requests from employees with no way to prioritize, categorize, assign, or deflect them. The result? Lost tickets, wasted time by agents, and unhappy employees.
Hipchat add-ons to brighten your day
Add-ons don’t have to be all about ease and efficiency. Some of them aim to satisfy more intangible wants, such as a yen for spontaneity and wit. It so happens that the three add-ons for Hipchat we’d like to highlight today are all about bringing creative expression into the chat room. Take a minute to explore these great—free—add-ons, and keep them on hand for any time you want to drop a dollop of levity into the conversation.
Introducing a new feedback loop in Confluence 5.7
Working with feedback is one of the clumsiest and most difficult parts of getting work done. The feedback is never in one place, the conversations stream through various emails, and then all too often the feedback given is based on an outdated version. You have to fight off a headache just to update a few slides in your sales deck, or change a few numbers in your spreadsheet, or even clean up a couple typos in your product requirement.
Webinar recap: Atlassian enterprise offerings
Our Atlassian Enterprise team recently hosted a live webinar to help our largest customers learn more about our enterprise offerings. Atlassian’s Otto Ruettinger, Jira Enterprise Principal Product Manager, took attendees through an overview of the Data Center deployment option, and how it provides the high availability and performance-at-scale enterprise customers need for Jira, Confluence, and Stash. Otto covered how to implement Data Center in a large organization, along with licensing and pricing.
Inside Atlassian: three steps for better sprint reviews
In the late afternoon on Fridays you can often hear clapping and cheering throughout the Atlassian office. Here, we work hard, play hard, and celebrate our successes in the form of sprint reviews. Sprint reviews are not retrospectives. A sprint review is about demonstrating the hard work of the entire team: designers, developers, and the product owner. At Atlassian we like to keep our sprint reviews casual. Team members gather around a desk for informal demos and describe the work they’ve done for that iteration. It’s a time to ask questions, try new features, and give feedback. Sharing in success is an important part of building an agile team.
Webinar recap: How to build an engineering knowledge base using Q&A
We hosted a webinar last week called ‘How to build an engineering knowledge base to power better development,’ which covered how to transform your development process to make it more collaborative using Confluence and Confluence Questions. If you missed the live event or want to share it with your team, here’s the webinar recording!
Find people easier than ever in Confluence
The latest release of RefinedWiki Original Theme makes it even simpler to see who’s working on what and who’s responsible for the different content in Confluence – it’s quicker and easier to discover the right person to speak to within your organization.
Realtime updates from PostgreSQL to Elasticsearch
The following is a repost of an article from my personal blog that describes how to perform event-driven updates from a PostgreSQL instance to Elasticsearch. In February I will be giving a tutorial at DeveloperWeek on development and testing with Docker, and this relies heavily on the code described in this post as an example project. So for consistency I […]
New year, new features
It’s been a busy quarter for us at Bitbucket. As you may have noticed, Bitbucket is faster than ever, and even more reliable for our human users, cloning agents, and even for our robot friends who reach on behalf of CI systems and other integrations. We also have a bunch of new features that have […]
Stash on Docker
Docker has been moving at ‘lightning speed’ and has been adopted by software development teams all over the world. Since the beginning, we at Atlassian, have been very excited about the potential of Docker. In fact, we wrote early on how to run Java in a Docker container, and created an internal self-service model to deploy applications on our cloud using Docker containers. We also experimented early with containerizing our products (see our experiments on bitbucket). We have been big fans of Docker, and I am proud to serve on Docker’s Advisory Board.
A great way to start the year: We’re welcoming 39 new grads to Atlassian
Last week saw us welcome 39 new graduates to Atlassian, and marked the start of our fourth consecutive year of HackHouse. HackHouse is our unique accelerated on-boarding program for new graduate hires from around the world who are joining our Sydney office. This year’s awesome group of 39 grads–more than double the size of last year’s graduate program–were hired from across Australia and New Zealand.
OGSystems prioritizes secure communication with Hipchat Server
Yesterday, the Hipchat team announced the launch of Hipchat Server, which can improve communication for every team, including all those that need business-critical information to stay behind a firewall. OGSystems was one of those companies that needed a better way to communicate. But since they specialize in Department of Defense, Intelligence Community, and commercial systems development, they needed everything to remain ultra secure.