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Last chance for AtlasCamp in Prague!
Once a year developers from all over the world get together for Atlassian’s developer conference: AtlasCamp. Learn how to customize and integrate Jira, Confluence, Bitbucket, Hipchat, Bamboo, and Stash, helping your team work even faster. And if you want to take your developer skills to the next level with Git, CI, and Docker, you should be at AtlasCamp.
The ABCs of a simple service desk
Hi, I’m Nikki, and I used to be a systems administrator. I want to share a few things that made us successful with our service desk here at Atlassian. In this new blog series, I’m going to give you the secret to creating an awesome service desk for your customers (hint: making it simple).
Hipchat for IT gives your team support kung fu
IT support martial artists know, to be masters you’ve gotta have the right moves. In the latest article from The Help Desk (a resource for IT teams), we talk about how the real-time communication of Hipchat does just that, it gives you the missing 2 in the 1-2 combo you need for proper support kung fu. […]
Tempo Books: new professional services automation add-on for Jira
This April, Tempo released Tempo Books, a modern and flexible professional services solution on top of Jira. Tempo Books for Jira is built on years of experience and customer feedback. As a result, our add-on is designed to address the unique requirements of professionals using Jira and Jira Agile for their sold services and client projects.
Put service at the center of your business: Learn how Atlassian’s HR, finance, and legal teams use Jira Service Desk
Does your company have a service desk outside of IT? The Help Desk Institute (HDI) recently did research and found that 50% of organizations have adopted or are planning to adopt service management outside of IT.* Why is this trend happening and growing? Because “service” is not just for IT anymore, but a way of approaching work. By adopting a service desk for your business team, your team can provide anyone with an easy-to-use and simple interface to collect requests, provide self service, and resolve requests faster.
Free ebook: Graduate from email support
Relying heavily on email for internal support? Our free ebook walks you through why email is hard to use for support teams and how Jira Service Desk can help. This guide shows you: The hidden costs of email support How investing in a service tool such as Jira Service Desk can help How to transition […]
The power of Git subtree
Git subtree allows you to insert any repository as a sub-directory of another one. It is one of several ways Git projects can manage project dependencies. People with good memory will remember I wrote about the usage and the advantages of the command in an earlier piece on Git submodule alternatives. The basics of Git subtree Let’s review […]
Tips for agile product management
At Atlassian, we pride ourselves on building great products. We rely on our fantastic product managers and product owners to lead the product design process. We’re also strong advocates of agile methodologies for software development, and love to share what we learn about agile with all of you. We’re excited to bring it all together […]
Webinar Recap: Five Secrets of Jira Performance at Scale
On Tuesday, Jira Product Managers Otto Ruettiner and Eve Stankiewicz hosted a webinar on performance testing. In 30 minutes, they revealed the five secrets of ensuring a highly-performant large scale Jira instance. Check out the recording and learn everything you need to know about: What performance improvements you can expect from (upgrading to) Jira 6.4 How your […]
Confluence 101: collaborating with teammates is encouraged in this exam
The final article in the Confluence 101 series covers the basics of discussing work and collaborating with your team. Learn about the different types of comments, some best practices, and find out how to set up an effective feedback loop.
Automated Work Log for Jira: keeping time so you don’t have to
You’ve been working through an issue all morning and you suddenly realize you forgot to log the time you started. Oops. If you’re like a lot of people who can’t even remember what they had for breakfast, keeping track of a precise start time can feel hopeless. Automated Work Log for Jira, from Gebsun Support, may not spark your memory, but it could save your bacon next time.
Inside Atlassian: how the Portfolio for Jira team uses Portfolio for Jira
Long-term planning and agile: is it really possible? [cta] Even when using an agile approach, there’s still a need to forecast over a long time period. The challenge is to combine both a long-term vision and frequent, continuous delivery along the way. We tend to find that a lot of teams using Jira are actually tracking their long-term […]
Webinar: amplify your Bamboo workflow with Git
Looking for a smooth, automated, and streamlined continuous integration workflow with Git? This webinar will help you achieve zen when practicing continuous integration with Git branching workflows. Learn how to take full advantage of having Bamboo and Stash work together!
Assign, discuss, done: more Jira + Hipchat goodness
Together, Jira and Hipchat eliminate shoulder tapping while ensuring that agile teams can collaborate and communicate in real-time. Team members get the information they want, when and where they want it. Does it get any better than that?
Confluence 101: Get your questions answered by the professor
To finish off your Confluence 101 coursework with flying colors, join us for some hands-on learning with a 30-minute webinar on starting off right with Confluence. We’ll cover organizing your work, creating content, and discussing it with your team.