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How do emotions affect productivity? [New research]
This article was written with Prashant Kukde of DeepAffects. [cta]There’s a long-held expectation that people should keep their emotions out of the workplace. I’m sure you’ve heard it at some point: keep a firm boundary between your personal and professional life. The problem is, this is not actually possible or even helpful to productivity. Human […]
5 ways working remotely changed the way I think about teamwork
People talk a lot about remote work these days, but with most things, you never truly know until you’ve experienced it. I’ve learned quite a bit about remote teamwork along the way and I thought I’d share some lessons I learned as developer and architect.
How a large insurance company migrated to Jira, Confluence and Bitbucket Data Center in 3 months
“We’re migrating to Data Center products for Jira and Confluence. What does the migration involve, have other teams done it?”, asked an admin from a large company. Data Center is Atlassian’s enterprise product line for companies which self-host Atlassian applications on-premise or on AWS or Azure. These companies migrate from Server products to Data Center […]
When companies ban remote work in the name of collaboration, what are they really saying?
[cta]The debate over remote work rages on. At the heart of the issue is collaboration and, by extension, creativity, and innovation. How well can teammates really work together when they’re not in the same building? Don’t we need that intense level of interaction to spark new ideas? Surely, teams are more effective when they’re sitting side by […]
Introducing Identity Manager for Atlassian Cloud products
Across the board, we’ve been delighted to see significant growth in the adoption of our Atlassian Cloud products. Did you know that over 75% of new customers start with a cloud deployment? Speed of implementation, ease of maintenance, and immediate access to the latest and greatest features are just some of the reasons driving this […]
Making the most of the Jira integration for Hipchat Data Center
[cta]Once in a blue moon, there comes a power couple so good for each other that you can’t help but merge their names into one. While “Jirpchat” may never take off, we can always take solace in the fact that there’s the Jira integration for Hipchat Data Center. The integration gives you the ability to access Jira […]
3 ways to improve collaboration by putting culture first
When I see high-performing teams working well together, I can attribute it to the people, tools, and practices every time. When I see dysfunctional teams, they almost always have the same tools as their high-performing counterparts. The difference is in the people and practices. In an age where work is increasingly about creative problem-solving (i.e., now and the […]
How to write a good status update
This is a guest post from Baron Schwartz, Founder and CEO at VividCortex. I’ve seen my share of terrible status updates. As Founder and CEO of a SaaS platform for database performance management, VividCortex, I know the power of a great status update to build or destroy trust. Unfortunately, I see more bad status updates […]
Don’t know how to get feedback at work? Here are some practical ways to start
Peer feedback is so important to your career growth and development. But, what’s the best way to ask for it? Most companies have at least a yearly performance review process but in reality, the best way to continually grow and learn from your experiences at work is by getting feedback on a regular basis. Kim […]
Hipchat Data Center presents: 5 surprising ways enterprise teams are winning with ChatOps
There’s this rumor going around that ChatOps was the invention of start-ups. I don’t know about you, but I can think of several enterprise IT/Ops teams who started using chat to coordinate and troubleshoot over a decade ago. (Ok, back then we called it “instant messenger”. But still.) So I hope I don’t spoil the […]
We read 100 data breach notifications to make this guide (which we hope you’ll never need)
Nothing fills out the “worst-case scenario” column quite like a data breach. For the countless teams out there who work hard to protect their customers’ data, the idea of compromising that trust is a nightmare. Data breaches are on a lot of minds lately with the 2017 Equifax data breach, which exposed personal data from […]
How Samsung does lean ITIL® with Jira Service Desk
This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT Chief of Staff at Samsung Austin R&D Center and Austin AUG Leader. Based on their presentation “The Power of Process: How Samsung Implemented ITIL” at Summit San Jose 2017. The IT team at Samsung’s Austin […]
The secrets of JQL everyone wished they knew
An Atlassian expert shares his favorite JQL tips and shortcuts.
Why smart sales and marketing teams celebrate uptime
Past performance is not indicative of future results. You’ve probably heard this phrase. It’s a slice of legal disclaimer jargon that wiggled it’s way into our culture. Anyone who’s heard a bank commercial knows it. It’s gone from tiny lawyer print to bona fide figure of speech. It’s good advice, though. And it’s advice people […]
A guide to introducing Statuspage to your customers (with a template)
People need to know where to go or what to look for in case problems arise. In the physical world, things like first aid kits and fire exits give us a sense of assurance that somebody was paying attention and dotting the i’s and crossing the t’s. So why should an app or website be […]