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How to manage projects like an actual project manager
So. You have to manage a project, and you’re not a project manager by trade. I’ve been there. It’s pretty daunting, with all these different frameworks and methodologies to consider… But if you’re like me, you don’t really care about methodology. You just want to deliver your project successfully, and not lose your mind in the process. […]
8 pro-tips for automating Jira Service Desk
Ask anyone in IT – maximizing efficiency and minimizing small and monotonous tasks is the gold standard. Being able to streamline processes is absolutely essential in an industry where there’s never a shortage of work to do. [cta]That’s why service desk automation is awesome. Instead of spending hours manually triaging or following up on tickets, […]
Kitesurfing with ex-presidents: what Richard Branson taught me about leadership
If I told you that you were going to meet a 66 year-old business man worth 7 billion dollars who owns his own island, you’d greet that person with certain assumptions and expectations. Right? Well, when I met Sir Richard Branson for the first time, I brought in my own assumptions of what he’d be […]
Resolve incidents faster with Jira Service Desk & xMatters
Machine learning and automation can go a long way, but ultimately complex problems still need to be solved by people. In the IT world, this means getting the right person on the right problem — fast. In a cloud-first world where high performing IT and software teams deploy multiple times a day, mistakes can, and […]
5 reasons to add Confluence if you’re a Jira Software team
Confluence and Jira Software are like bacon and eggs, Simon and Garfunkel, wine and cheese.Separately, they’re good. Together, they’re real good. In fact, over half of Jira Software teams already use Confluence as a complement to Jira and their agile development toolset. Check out our video to see why: There are many good reasons to use Confluence and Jira Software together, […]
Infographic: the new shape of modern IT teams
We recently conducted a survey of over 600 IT professionals across the United States to learn what makes modern IT professionals tick. We knew that IT teams come in all shapes and sizes but we wanted to dig deeper and understand what it means to be a modern IT team practicing ITSM. Modern IT teams […]
Your tired, your poor, your huddled masses yearning to breathe free…
It continues to be a difficult social and political climate. Personally, Scott and I strongly disagree with many of the decisions made in the first week by President Trump, especially those that violate Atlassian’s values and commitment to openness, inclusion, diversity, and acceptance. I believe President Trump’s recent executive order to ban all refugees, visa […]
Bitbucket Server 4.13 brings in-browser editing and more
You’ve probably heard the word “simplify” floating around a lot this time of year. People are setting New Year’s resolutions, clearing the clutter, and generally, trying to do more with greater efficiency and focus
The Atlassian approach to IT Service Management (ITSM)
Every software company today is fundamentally becoming a service company. We live in a services first world and IT sits right at the center of this transformation. So let’s go on a journey from the transition to a services first world, to the challenges facing IT teams with legacy ITSM tools and finish up with […]
Unite Jira, Wrike, Github, Asana, and Trello with the Unito power-up
The age-old office wars over which tool to use are officially over, thanks to the Unito Power-Up for Trello, which brings two-way sync to the apps your team relies on. With the Unito Power-Ups for JIRA, Wrike, GitHub, and Asana enabled on your Trello boards, team members can use whichever apps they love and can keep track of all the moving parts in Trello.
Introducing the Trello add-in for Outlook
Today, millions of Outlook users can go from inbox zero to inbox hero with the Trello add-In for Outlook, now available across Outlook on the web, Windows, Mac, iOS, and Android. With the Trello add-In for Outlook, you can now create cards with descriptions and due dates directly from emails, without leaving your inbox.
5 things I learned about product (and people) management this year
This last year has been a blur. At the start of 2016 I was working in Product Management at Twitter, and then I moved to the other side of the world to work at Atlassian in Sydney, Australia. Despite the massive geographic and timezone change, I’ve learned a lot from both places about being a […]
What I want other parents to know about women in tech
On the go? You can listen to this blog, read by the author, using the player below. [soundcloud url=”https://api.soundcloud.com/tracks/311716129″ params=”color=0066cc&auto_play=false&hide_related=false&show_comments=true&show_user=true&show_reposts=false” width=”100%” height=”166″ iframe=”true” /] I’m a 16-year veteran of the tech world, a “recovering coder,” and the mother of a 6-year-old girl. And if I was looking at tech from the outside, I would be […]
SourceTree for Windows 2.0 is now in beta
We’ve added a ton of new features and improvements in this release: Manage your bookmarks easily with a new and colorful tab design Huge performance improvements Pixel-perfect per-monitor DPI support Tabs and Header We implemented a new tab-centric design to increase vertical space and to give readability to the the repository you’re currently working in. The new header design […]