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From legacy to launch: SEB’s journey to Jira Service Management
Why this 160-year-old bank adopted Jira Service Management for better end-user experience and future flexibility.
How to optimize Jira Service Management for development teams
Explore Atlassian’s recent product demo webinar shedding light on the process of integrating Jira Software with Jira Service Management to deliver better software faster.
How Atlassian engineering teams keep their backlog clean
Learn how real Atlassians use Atlassian products to unleash the potential of their teams
How the Atlassian IT team keep their backlog clean
Learn how real Atlassians use Atlassian products to unleash the potential of their teams
Navigating change in IT Service Management: balancing autonomy with alignment
The distributed workforce is here to stay: here’s how ITSM will evolve to handle the future of business
Team ‘23 Session Recap: Lufthansa Systems Serves 300 Airlines Per Year With Jira Service Management
Learn how a leading airline IT support firm wields Jira Service Management to deliver exceptional service to external customers, fast.
5 ways Jira Service Management could change your enterprise
See how Jira Service Management has accelerated global teams of all levels with actual customer case studies and additional analysis from Forrester Consulting.
See my savings: The ROI of Jira Service Management
A new study details productivity gains, cost savings, and overall benefits of Atlassian’s service management solution.
Atlassian is a Leader in the 2022 Gartner Magic Quadrant for ITSM Platforms
Our mission: to unlock high-velocity service teams.
Using Jira Service Management to improve HR
Our IT team added powerful features to their workflows that make handling employee-related tasks more efficient, collaborative, and measurable.
Playing Cupid: how Jira served as matchmaker for the Atlassian Foundation
With the help of Atlassian IT, the Foundation team tapped into Jira to unlock an innovative matchmaking method, saving nearly 300 hours of work.
We made ITSM easier – here’s how
Our service desk consolidation project transformed an outdated solution into a modernized workflow of tools and techniques in action.
How Jira Service Management enabled distributed work with an employee self-service tool
Our Compensation Estimator empowers our employees and saves time and money – and it’s launching us into the future of work.
Atlassian named a Leader in Enterprise Service Management
New report cites greatest strengths and strategy for Jira Service Management.
10 Slack tips and tricks to improve productivity in 2022
Resolve to be a Slack power user in 2022 with these best practices