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Introducing automatic concurrency control for Bitbucket Deployments
Last month, we announced the general availability of Bitbucket Deployments, a new feature within Bitbucket to help you keep track of the status of your shared deployment environments. With Deployments in Bitbucket, your team has every capability they need, from code hosting, code review, built-in CI/CD and now deployment tracking, to build and ship great products from within […]
Powering Atlassian: how CIO Archana Rao partners with every function in our business
[cta]We are thrilled to welcome Archana Rao as the new CIO of Atlassian! Archana’s team is responsible for building all the systems and processes used by our business functions and our customers. Archana believes that IT is in an amazing position to be a strategic partner to every function at Atlassian, including functional business units, HR, finance, and marketing. […]
The ultimate guide to planning a wedding with Trello
When you start down the road to matrimony, glossy wedding magazines and carefully curated blogs might lead you to believe that wedding planning is nothing but delicious cake tastings, fun formalwear fittings, and Pinterest-worthy handcrafted decor. It’s true: getting married can be all of these things! It can also be a reality check: Planning a wedding is about you, your spouse-to-be, and your closest family and friends banding together as a team to pull off a large, complicated project with a strict deadline and budget.
Gartner’s 2018 Magic Quadrant for Enterprise Agile Planning Tools and the state of agile
[cta]In recent years, we’ve seen agile methodologies adopted by a variety of teams beyond software development, watched the rise of DevOps, and witnessed adaptations of agile across larger and larger organizations. It’s clear that in 2018, agile has reached mainstream adoption for companies large and small, across virtually every industry. The outcomes of agile—higher quality software in […]
How an uncompromising automobile is built on uncompromising engineering systems
This is a guest post by Soumya Menon of Go2Group, a worldwide provider of DevOps and application lifecycle management (ALM) solutions. An Enterprise and Platinum Atlassian Solutions Partner, the company has been serving enterprises since 2002 and has implemented thousands of enterprise-level migrations and integrations. Timeless design powered by electricity, fuel, and the sun. Vehicles […]
How FiveStars Support cut call wait times in half during a recent outage
This is a guest post from Alistair Mclachlan. Alistair is Head of Support at FiveStars Loyalty, a San Francisco based startup that helps businesses and communities thrive by turning every transaction into a relationship. To hear “Server Down” is to hear two words which instill fear into the heart of any Support Leader. System outages […]
Fascinating productivity routines we can learn from nature
Everyone knows the ol’ bird and the bees adage, but we’re not talking about that form of productivity. Nature has always had systems in place, many of which we take for granted: From the Golden ratio, a fascinatingly predictable pattern that is repeatedly found in the structures of plants and sea creatures, to ocean tide schedules that can be tracked down to the minute every day.
How to not lose your s#!t during an incident
[cta]Often I am asked how I always seem calm and poised during incidents. This persona is not entirely accurate as I am more like a duck in these scenarios, calm on top of the water, but paddling frantically under the water. I have learned some tricks that have helped me stay calm and drive incidents […]
New research shows great customer experience doesn’t come from bots
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
Infographic: Learn how large customers scale Jira
[cta]When we speak to customers about their experience with Jira, many of them can’t remember exactly when their journey started. “Jira was used at the company before my time”, or “we found multiple teams were using it,” or “we made a decision to standardize on Jira across the company” are some common stories we hear. […]
Should management be on your career path?
Whenever someone is promoted to a management position, their colleagues start thinking about their own career path and wondering if that should be their next move, too. I always encourage people to explore this interest in a thoughtful, intentional way. Managing teams can be a great career – but you have to walk down this path with […]
How to use Trello for customer support teams
If there is one team that deserves a high five and a smile at the beginning and end of each work day, it’s the customer support team. From balancing the endless flow of support tickets, help requests, and feedback to celebrating successes and sending swag, customer support specialists are often the glue between internal and external communications. They make sure that customers get the answers they need, and that internal teams learn what the customers want most from a product or service.
3 strategies to increase digital workforce engagement
This article was written with Matthew Lewsadder of Communardo Products. [cta]Digital transformation is advancing at an unprecedented pace. From marketing and sales to product development and beyond, businesses are integrating digital technologies across their organization to increase automation, improve collaboration and achieve new competitive advantages. By the end of 2017, two-thirds of Global 2000 companies will have digital […]
How Duo Security uses Statuspage to keep thousands of customers in the loop
[cta]At StatusPage, we’ve come across this question a lot. “I’ve got my users on all these different deployments. How do I let one group know about an outage without alarming all the users on different servers who aren’t affected?” It’s a good question. We talked with the team at Duo Security and learned about how […]
New Jira Software integration for Workplace by Facebook
Tens of thousands of companies now use Workplace by Facebook to share work, ideas, and projects. That’s why we’re excited to bring Atlassian to Workplace by Facebook, starting with Jira Cloud, which is the first launch in the pipeline of additionally planned integrations. With Jira Cloud for Workplace, teams using Workplace and Jira will enjoy […]