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Zapier CEO, Wade Foster, on building company culture remotely
Last year you announced a plan to pay people $10,000 to move away from the Bay Area, how’s that working? What’s been the effect on your company culture? Well, in the year leading up to that announcement we had 6,000 people apply for jobs at Zapier. Last year we had 20,000 applicants. But in terms of […]
Incident postmortem writing tips
[cta]Incidents are a learning opportunity. A chance to uncover vulnerabilities in your system. An opportunity to mitigate repeat incidents and decrease time to resolution. An incident postmortem is an excellent framework for learning from incidents and turning problems into progress. It also builds trust with customers, colleagues, and end users (basically the folks affected by […]
Can industry events crack the diversity code?
From tech conferences to writers’ circles, event planners have a unique chance to foster belonging. But will it work?
How Jira Software’s feature flagging integrations help you release with confidence
We’re bringing integrations with feature management services LaunchDarkly and Rollout into Jira Software. Before releasing this integration, we custom-built it into Jira Software and it’s been instrumental to the way we build products. Read on to learn more, sign up for the webinar, and get the integrations. Join our webinar with Taylor Pechacek, Sr. Product […]
7 inspiring templates from the Trello community: from productivity to podcasts, parenting & more
The Trello community is filled with proactive people and inspiring individuals who want to broadcast their board wins with the world. For the full spectrum of Trello community templates and tips, head to Trello Inspiration: A resource you can use to search for, explore, and copy Trello boards for just about any project or need.
Stop support tickets in their tracks with Jira Service Desk and Statuspage
[cta]Nothing puts a drag on IT service teams and customer support teams like answering the same question across multiple tickets. Outages and incidents have a way of sending these teams an avalanche of duplicate tickets. During a service interruption, tickets start flying in, the team can’t keep up, and end users have a bad experience […]
Four nines and beyond: A guide to high availability infrastructure
Here’s a way to build a bridge that never fails: Drain the river and fill it in with concrete. Expensive, ugly, and stupid. But it’s certainly fail-proof. This is a really simplified version of the problem web developers face when aiming to build high availability services. We’ve talked about the increasingly-interconnected nature of cloud tools […]
How to find Trello board templates, samples & inspiration for every idea
There comes a time in every Trellist’s journey to peak perspective when they must gaze upward from behind the screen to seek answers and insight:
Fresh data reveals diversity fatigue is a global problem
We surveyed tech workers from Australia, Brazil, France, India, Philippines, U.S., and U.K. to learn more.
Instant notifications for your Bitbucket Pipelines builds
Earlier this year in April, we announced Bitbucket Cloud’s new and improved chatbot and the range of notifications that can be sent to your Slack channel. Amongst the improvements are notifications for Bitbucket Pipelines. You can now choose the notifications you’d like to receive on a per-channel and per-branch basis to keep the right people on the team […]
How to prepare for and communicate during downtime
[cta]The unfortunate reality about running a web service is that every now and again, you’re going to have downtime. Even the best web companies have the occasional blip in service. If downtime is inevitable, then it’s best to plan ahead so that you can be ready. After all, prior preparation prevents poor performance. Poorly handled […]
New Bitbucket Cloud V2 APIs
Today Bitbucket Cloud is proud to announce an update to its V2 API, designed to offer developers a more robust and consistent usage experience when building Bitbucket Cloud integrations. And while we’ve improved the API and its documentation to make for a smoother integration experience, we’re most excited for you to try the changes we’ve made to Bitbucket Connect and […]
How InVision uses Statuspage to bolster confidence in its award-winning design platform
When Facebook, Twitter, Netflix, and Airbnb teams want to design collaboratively, they fire up InVision. With millions of users worldwide, InVision is a robust platform for product design teams. [cta] As a cloud service serving so many end users, it’s critical InVision to keeps users updated about service status. The team brought on StatusPage to help […]
Virtual collaboration: not just for remote teams anymore
Virtual collaboration is an excellent alternative to in-person meetings, but too few people recognize it as a viable option.
Why diversity in teams is the key to customer success
This article was written with Teagan Harbridge of Easy Agile. What does it mean to be agile? Everyone has an opinion about it, and the amount of agile-flavored literature continuously grows, fostering interest and engagement. But what is at the heart of agile? People. In 2001, 17 software developers came together to write the ultimate ‘agile […]