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How to get peer feedback that will dramatically improve your work
Let peers challenge your ideas and inspire new ones.
Atlassian Guard: Company-wide visibility, control, and security
Today, we’re excited to announce the general availability of Atlassian Guard. Atlassian Guard is a set of capabilities that gives administrators company-wide visibility, control, and security over their Atlassian Cloud products, while providing users easy access to the collaborative tools they rely on to get work done. Atlassian Guard comes equipped with: In November, we […]
Scheduled maintenance message examples and inspiration
[cta]A well run service needs routine maintenance. Without regular system maintenance, updates would go uninstalled, bugs would go unsquashed, patches would go … unpatched. It’s important for the long-term reliability of your service that ops teams and system administrators feel confident and empowered about announcing maintenance activities. Whether you’re running a public service on the […]
How to prepare for the remote-friendly future of work
Three investments to make in anticipation of the highly-distributed future of work. And they won’t cost you a penny.
How to embed Excel tables in Jira issues
Need to comment on Jira issues with a table of data from Excel to support your findings? Here’s the formatting shortcut you’ve been waiting for.
Atlassian’s 2018 State of Diversity Report finds “diversity fatigue” is real
This year’s results show that diversity fatigue has set in and progress has stalled. People are tired of talking about it, frustrated by inaction, and overwhelmed by the number of issues.
New research shows great customer experience doesn’t come from bots
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
Should management be on your career path?
Whenever someone is promoted to a management position, their colleagues start thinking about their own career path and wondering if that should be their next move, too. I always encourage people to explore this interest in a thoughtful, intentional way. Managing teams can be a great career – but you have to walk down this path with […]
3 strategies to increase digital workforce engagement
This article was written with Matthew Lewsadder of Communardo Products. [cta]Digital transformation is advancing at an unprecedented pace. From marketing and sales to product development and beyond, businesses are integrating digital technologies across their organization to increase automation, improve collaboration and achieve new competitive advantages. By the end of 2017, two-thirds of Global 2000 companies will have digital […]
How to successfully onboard Confluence across your company
This is a guest post written by Lars Brozinski, IT manager at BÜFA-Group [cta]Nearly, three years ago I got the job to implement Atlassian’s Confluence at BÜFA-Group, a medium-sized German company in the chemical industry, active in chemical trading, cleaning technologies, and composite systems. BÜFA has over 500 people operating out of different countries like […]
Jira super users: get Atlassian Certified in less than 60 days
[cta]Are you a skilled power user who lives in Jira day in and day out? Do you know how to configure projects and boards, customize workflows, and manage project permissions in your organization’s Jira Server (or Data Center) instance? Can you help scale your instance to meet the demands of your business, so your Jira […]
Providing proactive support through Intercom and Statuspage
Since the start of Statuspage, two of our core tenants have been: Keep end users in the loop during downtime. Reduce the support load on incident response teams. At a minimum, this means giving end users a status page they can depend on and allowing them to subscribe to incident notifications via email and SMS. […]
Downtime and taxes: an open letter to the IRS
Dear IRS, We imagine that Tax Day during the best of times is extremely hectic, so we can’t even imagine what your past 24 hours has been like. First off, we wanted to send you some massive #HugOps from all of us at Statuspage – we know how stressful unplanned downtime can be. Our bread […]
Uniting technical and non-technical teams for better incident response
[cta]It takes a village to respond to and resolve incidents. But the teams involved in incident response often work in silos: SREs and devs are heads down fixing the problem, support is flooded with emails/tickets, and marketing/PR may be putting out fires on Twitter. Even if there’s some communication happening over chat or across desks, there’s […]
Designing inclusive illustrations (or, a brief history of the meeple)
[cta]2017 was a huge year for the Atlassian brand and design. We developed a new design language that touches every part of our business. It was an effort not only to change the way we embody our personality but also change the standard we hold ourselves to. Over the past few years, our use of illustration has become more […]