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4 ways tech teams can promote diversity in the workplace
Hear from the Head of Product for Confluence Cloud on the 4 tips she has used to hire more diverse teams in the tech industry.
Why knowledge sharing will transform your company culture
It may sound simple, but the way we share knowledge has massive impacts.
5 tips for building a powerful knowledge base with Confluence
Creating a successful knowledge base can be difficult. It takes willing Support Engineers to break away from the queue and give attention to creating knowledge base articles intended to help customers help themselves. To compound the matter, the engineer typically needs to take extra time to create professionally written articles with a consistent tone, and look and feel. Building a knowledge base that works for both the customer and the support engineers that must help maintain it can be a challenge. How can Confluence help?
How to work best with the 4 different types of learners
This is a guest post written by Tom Alexander, VP of Marketing at Zephyr, makers of Capture for Jira. How do you learn best? If you are a human (which we assume you are), chances are that you fit into one of four types of communication: visual, auditory, written, or kinesthetic (the scientific term […]
6 ways to build a culture of discovery
[cta]How do you cultivate an environment that’s ripe for innovation? Create a space for discovery. Discovery is finding what was once hidden. In today’s hyper-connected, information-overloaded world, that’s more difficult than ever. Pretty ironic, right? So much information at our fingertips, but the needle in the haystack is as ellusive as ever. Real discoveries are […]
3 types of peer feedback to avoid (and 1 to aim for)
Quick poll: Who here loves giving peer feedback? Who loves getting it? (Yeah, not a lot) If you’re like most folks, you don’t love the feedback process, but you also know it’s an essential part of being on a team. At its core, peer feedback is good for us: it helps us grow and be […]
The new Jira begins now
That’s why our teams have totally reimagined the product to focus on making it easier to use and more powerful for modern software teams.
It’s official: kids’ most important learning is happening outside the classroom
The World Economic Forum reports the jobs of the future will emphasize collaboration. But today’s classrooms don’t. So where can kids build this critical skill?
Four ways to adapt ITSM to an agile world
The transition to agile development and continuous deployment has resulted in the DevOps movement to break down organizational walls. While there are many benefits to this approach, some best practices of traditional IT Service Management (ITSM) have been lost in the transition. Which ITSM processes and controls are still relevant and how can you adapt […]
Atlassian partners with Zoom
Atlassian announces a new partnership with Zoom, makers of cloud-based video conferencing tools.
You’re wrong, and that’s alright
Author and entrepreneur Shane Snow shares why you should argue against yourself in order to develop better ideas.
How to plan a killer product launch in 6 steps
Planning a great product launch just got easier, thanks to expert advice from long-time product marketers and our free product launch template.
How to build smart business intelligence reporting in Confluence
This is a guest post written by Kat Sandin, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps. Reporting on key business data across different departments can be a difficult, time-consuming, and manual process. One department might use an external business intelligence (BI) tool or software platform […]
What the 2018 Forrester ESM Wave report means for the future of enterprise service delivery
Forrester released their first-ever analyst evaluation of the emerging Enterprise Service Management (ESM) landscape, and it’s good news for IT teams.
Why savvy companies reward stakeholders (not just shareholders)
Corporate social responsibility is the new hotness. But does factoring employee and community stakeholders into the decision-making process really pay off?