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4 ways to enhance product documentation for mobile first
If your company has made the switch to a mobile-first strategy, make sure you don’t leave your product documentation behind. Your customers are increasingly accessing product information on their phones, making a seamless mobile experience more important than ever. These four tips will help give your customers a great mobile experience. Plus, check out the Instant Websites for Confluence Cloud add-on which turns any Confluence space (such as your documentation) into a super-fast, static website that looks beautiful on mobile.
Why agile isn’t agile without continuous delivery
Continuous delivery is both part of the agile recipe and a great revealer of inefficiencies. Moreover, in order to reap the benefits of agile, you need to be agile through all phases of the software development lifecycle. Iterative planning and development don’t count for much if your user stories and bug fixes languish in a repository for weeks on end before stakeholders and customers ever get a look at them.
What designers, game developers, and architects need to know about Git LFS
It’s a known issue that Git doesn’t play nicely with large files, and it’s not just developers who struggle with large files and version control. Native Git’s limitations make it challenging for team members like designers, tech writes, sys admins, and build engineers to work closely with developers. That’s why we decided to collaborate with GitHub on building a standard for large file support. Here’s what’s happened since.
How Hipchat and Statuspage help companies manage incidents
?! There’s a hiccup with your service. You jump into incident-management mode. Your users, who are already tweeting and sending support tickets, need to know what’s up. Your team needs to come together to diagnose and fix the issue – FAST. This is the story of two Hipchat customers, and how they use our integration with Statuspage to manage incidents.
Inside Atlassian: how our site reliability engineers do incident management
“Ohhhhh $#!τ. We broke Confluence.” In one of our first Confluence Cloud releases in 2016, we broke our users’ ability to edit pages. As the head of Atlassian’s site reliability engineering group, this kind of thing falls right into my wheelhouse. In this post, I’ll walk you through how we responded to the situation to get Confluence working again. I’ll give an insider’s view of our incident management process, as well as how we’ve configured Atlassian tools to support this work.
Fighting the perfect product
One of our main goals as product managers as we move from casting the vision to executing is to de-pressurize the room – no one on the team should waste energy sweating over the perfect product. Instead, focus the team on shipping the best first version in order to get insight. Then use that feedback as a compass for future versions.
From Asana to Jira Software: one customer’s journey towards agile development
Switch Communications is a San Francisco based company whose mission is to provide cloud-based business communications systems for the fastest growing, most innovative companies in the world. Switch.co recently found that their project management software wasn’t fully supporting their software development process. The most glaring pain point was bug reporting, and they needed a single […]
Inside Atlassian: how IT & SRE use ChatOps to run incident management
Any team that slings code for a living deals with service issues. They know all too well the hated red alert… the dreaded text in the middle of the night… the loathsome ping from a coworker telling them that $#!π just hit the fan. But what separates good services from great services is the ability to recover swiftly with minimal affect on users. And a big factor in swift recovery is ChatOps.
Smart mirroring: the cure for poor Git performance
Are you on one of those teams that finds all kinds of ways to stretch the limits of its development tools? If you’re at a big company, working on big projects stored in big repositories – possibly repos that are shared with teammates across multiple continents – the answer is probably “yes”. Using Git at massive scale can be so inefficient that it poisons your team’s productivity. So I want to bring you up to speed on the antidote we’ve developed. It’s called smart mirroring, and it’s now available in Bitbucket Data Center.
Start real-time planning with live plans in Portfolio for Jira
Live Plans is a new type of real-time planning experience in Portfolio for Jira. By loading data dynamically from Jira Software, Live Plans lets you plan in real time and be assured that everything is always up to date. We invite you to try out the new Live Plans feature and pioneer the experience with us.
Making the shift to behavior driven development
Many years ago, some smart people devised a better way to develop software quickly and with high quality using a test-first methodology in place of a traditional requirements-driven approach. But businesses quickly realized it didn’t give them the visibility and coverage they needed for the most important business cases in their systems. So, a variant was born called behavior driven development (BDD). Now, organizations could push features quickly with quality AND confidence that they met end user expectations.
Using Jira Core, marketing and software teams get in sync
Successfully launching a new product is a complicated process – multiple teams are involved and each have a multitude of tasks to accomplish. Such a feat requires the help of two teams to work in sync. Software teams to develop the product and marketing teams to generate awareness, demand, and adoption. Traditionally, however, software and […]
Be more agile with new sprint permissions
Cue the music for one of Jira Software’s new permissions: manage sprints. Learn more about permissions and how they function behind the scenes to affect every member of your team. Plus, get an overview of how manage sprint permissions bring simplicity to planning and tracking work, remove overhead, and minimize risk for everyone – no more single points of failure and instead an environment in which the entire team can be more agile.
Git hooks for continuous integration
Git hooks are awesome in the context of continuous integration, so I want to share three CI-related use cases and point you to some ready-made hooks you can add to your workflow. If you’re new to Git hooks, no worries: we’ll start with the basics.
Separating the signal from the noise: how Atlassian does proactive support
I’m part of a team called Service Enablement, which is a special project group within the broader support team at Atlassian. We work closely with the support, engineering, product, and design teams to ensure that we provide a feedback loop between customers and the product. Most importantly, we try to prevent major incidents from happening before they happen – because we care about you as customers, and we want you to be customers for life.
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