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How to use group chat to strengthen company culture
Think about how you communicate with the people on your team and in your company. In today’s offices, with distributed teams across the globe, we often don’t have the luxury of just walking up and saying, Yo. This inevitable lack of face time (to say nothing about the missed opportunities to practice your Rocky Balboa voice) leads to more impersonal forms of communication, like email. And over time, a disconnected feeling grows and it affects culture. So, if you can’t be together, you’ve got to replace that feeling of being together. A great way to do this is with group chat, because it encourages communication. And company culture is rooted in the ways teammates and coworkers communicate.
Atlassian, trust, and the Cloud Security Alliance
Atlassian Trust Center We have launched our new Trust @ Atlassian site to make it easier to find the information you need to trust Atlassian products and cloud services. We have Security at the heart of that trust relationship but also know that Quality, Availability, Privacy and Compliance are important. We have detailed information about our Security program, including […]
CI at scale with Bamboo Server 5.11 and 250 build agents
Bamboo 5.11 is here! Learn more about how to scale your CI pipeline with the new Bamboo 5.11 release, which includes the addition of 250 build agents. The upgrades we’ve made include allowing for REST APIs to trigger project deployment, improved application links for better issue tracking, and expanded permissions for better repository management.
How alert correlation helps Dev and Ops work better together
This is a guest post written by Tiffany Cantle, Senior Marketing Manager at BigPanda. We all need to move fast in order to stay competitive. But the faster things move, the faster things break. While many companies have made great strides towards automating application release and infrastructure management, automation for service assurance has been sorely […]
Agile portfolio management with Portfolio for Jira and Jira Software
Using both Jira Software and Portfolio for Jira, teams can see whether the day-to-day work they’re doing maps directly to the company’s overall strategy. But people often ask me “well, what happens in Portfolio for Jira and what happens in Jira Software?”. So I decided to throw together a quick diagram to show you how they fit together.
Diversity in our call for speakers at Atlassian Summit 2016
Preparations are well underway for Atlassian Summit 2016, our annual user conference. Our call for speakers is currently open, and we’re excited to welcome speakers with a range of experience and subject matter expertise to apply for one of our 7 tracks. We’re also excited this year to announce that we’ve re-vamped our speaker selection process, which we think will help us create the strongest, most diverse Summit lineup yet.
4200 miles, 5GBs, 1 min: cloning with mirrors and Git LFS
Back in January we introduced smart mirroring for Bitbucket Data Center to help distributed teams by reducing clone times (as well as your list of excuses for taking a coffee break – sorry about that). At the same time, we added Git Large File Storage (LFS) for teams who need to work with images, videos, and […]
How internal blogging with Confluence created a culture of knowledge sharing at APT
I wish I could say we started with grand plans to revolutionize our company culture, but in all honesty, we simply wanted to share funny stuff without sending an email blast. So, we tried creating a blog on Confluence. It didn’t happen overnight, but we learned a lot. Read on to hear our story, as well as my 7 tips to encourage a culture of internal blogging at your company.
Get to master faster with improved pull requests in Bitbucket Server
Pull requests provide a lightweight way to do peer code reviews and merges as part of a branch-based development workflow. Sure beats having to huddle around a monitor with 3 other developers! Today I’d like to share with you some improvements we’ve made to pull requests in Bitbucket Server that will help you get to […]
7 imaginative ways business teams can track work in Jira Core
We built Jira Core because we realized business and back-office teams could benefit from Jira in the same ways software teams do. Jira Core extends the workflow functionality and customizability of Jira to business teams so they can track work, manage projects, and stay on top of everything. Jira Core lets business teams define their processes, break down and track issues, and organize work. Issues in Jira Core can represent all kinds of things: a task, a document… even a person. Just about anything you want to track can be an issue. Read on to see more of the many examples!
Three ways to use Jira Service Desk’s new approvals like a pro
Pop quiz! Name three things you’d rather do than set up approvals in your service desk tool. Get a root canal? Darn socks? Walk barefoot through the snow (uphill both ways)? If your toes are already getting frostbite just from thinking about it, I’ve got good news: Jira Service Desk now offers an easy […]
4 new Jira Software features you didn’t know about
Since the launch of Jira Software, we’ve added some features to make the lives of every software team member easier. But you might not know these features exist! Read on to learn how these four features put more control of Jira projects into the hands of team leads, scrum masters, and developers. You can start using these features today, and we guarantee they’ll make you and your team more efficient.
Faster and leaner: the trend toward smaller software development teams
We recently conducted a survey to assess and evaluate the latest software development trends amongst our customer base and more than 1,300 people weighed in. While most of our insights are focused on process, one thing stood out to us that we wanted to dig deeper into: 80% of respondents said the average development team in their org had 10 or fewer members. Here are our thoughts on why that’s happening, and the advantages small teams enjoy.
5 surprising insights about DevOps and tech support
Tech support is a powerful, multifaceted hub: it can fix or improve products, reduce future customer requests and boost customer satisfaction. But is this feedback actually making its way back to product development? We set out on a mission to see if tech support and development teams were collaborating. To kick it off, we commissioned a never-been-done-before study with HDI, the largest association for technical support professionals, boasting 150,000 members. Here are five findings that might surprise you.
Help desk vs. service desk vs. ITSM: what’s the difference? Part 2 of 2
In part 1 of this two-part series, I explained the difference between a help desk and a service desk. Thankfully, the difference between service desk and IT service management (ITSM) is easier to explain – especially when you start with ITSM. ITIL, the most commonly-adopted ITSM best practice framework, describes ITSM as: “The implementation and […]
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