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Article in Developers

Jira and Hipchat: now, even better together

If you use Jira, you know that great technology makes all the difference. You thrive off of efficiency and organization, using rich Jira features to stay on your game. That’s why you need an integration that matches your technological standards. Well, we’ve got one for you. Meet the new Jira for Hipchat integration built on Hipchat’s powerful integrations […]

Bringing trust to cybersecurity with the Vendor Security Alliance

In today’s interconnected world, we rely heavily on services provided by other companies in order to offer high quality products to our customers. This is even more pronounced in the cloud. Every company is responsible for carefully evaluating the vendors that it entrusts, and today must do its own evaluation to ensure those vendors have […]

5 ways small businesses can use help desk software

Businesses, no matter their size, run on technology. And that means that the continued availability of IT services is very important to business operations – from the employee, customer, and company perspective. But, what happens when technology (inevitably) fails? In larger organizations, an employee would contact the IT help desk to report an issue, and […]

Article in Developers

How to automate your QA processes with Jira Software

This is a guest post by Sanjay Zalavadia, VP of Client Services at Zephyr, a leading provider of on-demand, real-time enterprise test management solutions and maker of 7 add-ons in the Atlassian Marketplace. Does this sound familiar? You and your team start a complex new software development project. The initial storyboard is complete. You’ve set […]

Article in Developers

Atlassian joins DevOps Express to help dev & IT work together

64% of Atlassian customers identify as DevOps adopters, yet many organizations aren’t sure where to start. A quick look at Google Trends shows that the frequency of people searching for DevOps continues to grow. This could be interpreted as an indication of value and interest, or of confusion — or both. We believe it’s both, which […]

Article in Developers

The challenges of scaling software development teams globally – Part 2

How we’re solving them with Jira This article is part of a blog series! Part 1 – The challenges of scaling software development teams globally Part 2 – The challenges of scaling software development teams globally – How we’re solving them with Jira This is the second blog in a series of two. In the […]

Article in Developers

Bamboo 5.13 is here: deployment requirements and SSH authentication

We’re very excited to announce the release of Bamboo 5.13 that closes out some of the top-voted features by our community. This release should help your team have full control over deployment environments, agents, and the configuration of these requirements. What’s new in this release? Deployment requirements In previous versions of Bamboo, deployment environments could […]

Article in Developers

4 things to look for in customer service software

These days, offering a great product or service, even if it’s at the best price, may not be enough to win and retain customers. The modern customer has come to expect excellence in customer service and it seriously impacts their purchasing decisions. For instance, research shows 55% of consumers are willing to pay more for […]

Article in Developers

Bringing sanity to your website development projects

Websites. They just happen – right? Wrong! Just ask anyone who manages projects for a living. Unfortunately, this isn’t an obvious answer to a lot of people out there who request website projects. The thinking is that websites are so simple, easy to use, and beautiful, they must be a breeze to create. But, there […]

Article in Developers

How I escaped work silos with Confluence

Before I joined Atlassian, much of my professional life had taken place in corporate environments where work and communications were compartmentalized into neat, but stifling silos. It was rare to experience spontaneous, cross-functional creativity or be privy to a range of ideas in development. Exposure to the inner workings of other teams was limited to […]

Article in Developers

Create, visualize and automate with these trending Marketplace add-ons

Each day, you and your team are given the seemingly insurmountable task of conquering a mile-long to-do list, decluttering a kanban board ridden with backlogs, or simply, just trying to stay afloat. We know how valuable your time is and we want you to have more of it. That’s why we want to show you […]

Jira Service Desk 3.2 for Server: smarter, faster, simpler

Every day, we collect feedback from our 15,000 valued customers using Jira Service Desk to give great support. That’s why in the latest Jira Service Desk 3.2 Server release, we’ve focused on shipping improvements to the customer experience and agent productivity. These are two of the core missions of the product. In customer experience, we empower the […]

Article in Developers

Try new merge strategies in Bitbucket Server 4.9 and more

Bitbucket Server 4.9 and Bitbucket Data Center 4.9 bring strategy to the forefront of how teams work with their source code. Learn about three new features and how your team and business can set up new strategies to help teams work the way they want to work. Make disaster recovery part of your business plan […]

Article in Developers

Realigning priority categorization in our public bug repository

At Atlassian we place a high emphasis on transparency in our software and feedback from customers. That is why we rely on our public bug repository, a place where customers can report and track any known bugs in our products, and create new feature requests. When you report a bug, we ask you for a […]

Article in Developers

Atlassian and Upwork team up to help small teams ship big

The innovator’s dilemma From an Etsy store owner to a mobile app startup, these days every company is a software company. However, hiring a full-time staff of Silicon Valley engineers is simply not a viable option for most small teams. At Atlassian, we see this issue all the time. Entrepreneurs and small business owners are […]