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Reflections from Pink Elephant: how IT teams are shaping up in 2017
[youtube https://www.youtube.com/watch?v=Cb185lziS3E?version=3&rel=1&fs=1&autohide=2&showsearch=0&showinfo=1&iv_load_policy=1&wmode=transparent&w=600&h=368] They say what happens in Vegas stays in Vegas, but we can’t help but share what we learned about how IT teams are gearing up for a fast and furious 2017. Last week, Atlassians and our solution partner, Rightstar, descended on Pink Elephant’s 21st Annual International ITSM conference at the Bellagio Hotel in Las […]
Practical continuous deployment: a guide to automated software delivery
Continuous deployment guides frequently focus on the culture and adoption aspects. What’s less common to see is how teams have addressed practical nuts-and-bolts issues. [cta] In this post, I’ll talk about the hurdles my team had to jump while transitioning to continuous deployment: workflow stuff, tools stuff, and a bunch of “gotchas”. And for those […]
Resolve incidents faster with Jira Service Desk & xMatters
Machine learning and automation can go a long way, but ultimately complex problems still need to be solved by people. In the IT world, this means getting the right person on the right problem — fast. In a cloud-first world where high performing IT and software teams deploy multiple times a day, mistakes can, and […]
The Atlassian approach to IT Service Management (ITSM)
Every software company today is fundamentally becoming a service company. We live in a services first world and IT sits right at the center of this transformation. So let’s go on a journey from the transition to a services first world, to the challenges facing IT teams with legacy ITSM tools and finish up with […]
4 simple collaboration strategies for distributed teams
This is a guest post by Simon Herd, Co-founder and CEO of ThinkTilt, creators of ProForma. ProForma provides an extensive library of easy-to-use, customizable forms to bring the functionality and convenience of Jira Service Desk to all business teams. We are everywhere. Well, maybe not everywhere, but we do have a team that is spread […]
User testing in the software development process… when you don’t have a billion users
In DevOps circles, there’s a myth about the software development process: real software teams automate everything. Look at Facebook. Look at Google. Look at Etsy. Companies killing it at DevOps. Hundreds of deployments a day. Push-button, amazing, magical automation. And like many myths, there’s some truth to this one. Continuous integration, automated testing, and cloud-deployment […]
Join the Atlassian team at Amazon Web Services re:Invent!
In the devops era, the technology tools you choose are critical for fostering innovation and overcoming development and deployment challenges, and creating a seamless experience between these tools is key to streamlining processes and maximizing productivity. And that’s why we are excited to be attending Amazon Web Services annual conference, re:Invent. Come join us at the […]
Speak at Atlassian Summit Europe and AtlasCamp
Atlassian Summit Europe 2017 will take place from May 2-5, 2017 in beautiful Barcelona and we’re looking for great talk proposals. Whether you’ve presented at one of our conferences before or will be a first-time speaker, we’d love to hear what you have to say. All Summit Breakout and AtlasCamp speakers will receive a free pass to that […]
Inside Atlassian: how we use service enablement to ship better software
Service enablement exists to create a frictionless product experience for our customers. Our goal is that our customers can intuitively use our products without having to reach out for help. So how do we create this system? Imagine you’re a development team. You ship a product customers love, who spread the word, and your customer base grows. But, […]
Announcing the winners of Codegeist 2016
Atlassian has an amazing community of developers that have developed over 2,300 add-ons in the Atlassian Marketplace. Once a year, some of these developers get together to compete in Codegeist, our annual global add-on hackathon. This year’s competition had 932 participants, 37 submissions, and 7 winners, whose add-ons we can’t wait to show off. Check it […]
How to foster testing team collaboration with Jira
This is a guest post by Sanjay Zalavadia, VP of Client Services at Zephyr, a leading provider of on-demand, real-time enterprise test management solutions and maker of 7 add-ons in the Atlassian Marketplace. A good agile product development manager knows that you can’t separate coding from testing. Because agile methodologies are iterative, testing and coding […]
Hipchat Server 2.0 is here! Faster, more secure & more reliable
We’re excited to announce the official arrival of Hipchat Server 2.0! This new release ships with some key upgrades in security, controls, and flexibility. Hipchat Server runs on Ubuntu 14.04 to give customers a more stable, performant, and secure OS. We’ve also improved how upgrades occur, including a new offline upgrade capability. Read on to learn more!
6 steps to better release management in Jira
In a DevOps world, work is often merged to master multiple times a day, but it’s not always easy to know when changes ship. Developers have full control over deploying their changes to customers which makes it extra important that those changes are tracked. The good news is that teams can automate much of this process using Jira or Jira Service Desk. Here are six actionable steps for better release management in the Jira platform.
How alert correlation helps Dev and Ops work better together
This is a guest post written by Tiffany Cantle, Senior Marketing Manager at BigPanda. We all need to move fast in order to stay competitive. But the faster things move, the faster things break. While many companies have made great strides towards automating application release and infrastructure management, automation for service assurance has been sorely […]
How internal blogging with Confluence created a culture of knowledge sharing at APT
I wish I could say we started with grand plans to revolutionize our company culture, but in all honesty, we simply wanted to share funny stuff without sending an email blast. So, we tried creating a blog on Confluence. It didn’t happen overnight, but we learned a lot. Read on to hear our story, as well as my 7 tips to encourage a culture of internal blogging at your company.