Practical continuous deployment: a guide to automated software delivery
Continuous deployment guides frequently focus on the culture and adoption aspects. What’s less common to see is how teams have...
devops
Resolve incidents faster with Jira Service Desk & xMatters
Machine learning and automation can go a long way, but ultimately complex problems still need to be solved by people....
The Atlassian approach to IT Service Management (ITSM)
Every software company today is fundamentally becoming a service company. We live in a services first world and IT sits...
4 simple collaboration strategies for distributed teams
This is a guest post by Simon Herd, Co-founder and CEO of ThinkTilt, creators of ProForma. ProForma provides an extensive...
User testing in the software development process… when you don’t have a billion users
In DevOps circles, there’s a myth about the software development process: real software teams automate everything. Look at Facebook. Look...
Inside Atlassian: how we use service enablement to ship better software
Service enablement exists to create a frictionless product experience for our customers. Our goal is that our customers can intuitively use...
Announcing the winners of Codegeist 2016
Atlassian has an amazing community of developers that have developed over 2,300 add-ons in the Atlassian Marketplace. Once a year,...
How to foster testing team collaboration with Jira
This is a guest post by Sanjay Zalavadia, VP of Client Services at Zephyr, a leading provider of on-demand, real-time...
Hipchat Server 2.0 is here! Faster, more secure & more reliable
We're excited to announce the official arrival of Hipchat Server 2.0! This new release ships with some key upgrades in security, controls, and flexibility. Hipchat Server runs on Ubuntu 14.04 to give customers a...
6 steps to better release management in Jira
In a DevOps world, work is often merged to master multiple times a day, but it’s not always easy to know when changes ship. Developers have full control over deploying their changes to customers...
How alert correlation helps Dev and Ops work better together
This is a guest post written by Tiffany Cantle, Senior Marketing Manager at BigPanda. We all need to move fast...
How internal blogging with Confluence created a culture of knowledge sharing at APT
I wish I could say we started with grand plans to revolutionize our company culture, but in all honesty, we simply wanted to share funny stuff without sending an email blast. So, we tried...
What is ChatOps? A guide to its evolution, adoption, and significance
The most innovative teams of the last 15 years, have devised a new way of collaborating. Driven by the demands of running global services built for billions of users, software and IT teams evolved...
How Jira Service Desk approaches ITSM
Despite ITIL’s status as the gospel of IT, traditional ITSM (IT Service Management) tools supporting traditional ITIL leave many IT organizations frustrated. Keeping it old school works in a lot of areas, but IT...
How the agile manifesto rescued The Daily Telegraph’s service desk
The Daily Telegraph's Director of Service Delivery, was facing a seemingly impossible task: bring service delivery back in-house, and do it within three months. Learn how they applied the agile manifesto and improved customer...