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Announcing postmortems for Jira Ops
[cta]Major incidents are inevitable, and fixing them is the top priority for any ops or DevOps team. But what happens after service is restored? Do teams take the time to fully understand what went wrong, then follow up to prevent it happening again? The reality is that many teams today don’t. Incident postmortems are not […]
Dogged by downtime? Four experts weigh in
With Cyber Monday top of mind, we decided to ask some of our customers to share their tips, tricks, and rituals for preparing for planned high-traffic days.
Four ways to adapt ITSM to an agile world
The transition to agile development and continuous deployment has resulted in the DevOps movement to break down organizational walls. While there are many benefits to this approach, some best practices of traditional IT Service Management (ITSM) have been lost in the transition. Which ITSM processes and controls are still relevant and how can you adapt […]
What is AIOps?
AIOps is the application of analytics and machine learning to automate some aspects of DevOps and IT operations management. Like all new technologies, it may take time to discover the best ways to get practical results. However, AIOps is already showing a lot of promise in three key use cases: Metrics and Visualization – DevOps […]
How to close the issue management loop
When is an issue actually “done”? The CTO of rollout.io gives us his unique take.
Top tips from great incident response teams
Learn how support, operations, and development teams like Mixpanel, Front, and Grand Rounds come together for great incident response.
How Bitbucket Data Center’s largest customers scale with Git
[cta]Supporting a growing software team is a daunting challenge, and Git is often at the heart of that task. Ensuring developers can effectively collaborate requires user provisioning, tool permissions, and enough horsepower to support all of the load. If you support a distributed team, the factors become more complex. How do you ensure developers have a consistent experience across geographies […]
How to prepare for and communicate during downtime
[cta]The unfortunate reality about running a web service is that every now and again, you’re going to have downtime. Even the best web companies have the occasional blip in service. If downtime is inevitable, then it’s best to plan ahead so that you can be ready. After all, prior preparation prevents poor performance. Poorly handled […]
Make Git disaster recovery easier with Bitbucket Data Center
Learn how Bitbucket Data Center’s disaster recovery features help your team bounce back from an outage.
Gartner’s 2018 Magic Quadrant for Enterprise Agile Planning Tools and the state of agile
[cta]In recent years, we’ve seen agile methodologies adopted by a variety of teams beyond software development, watched the rise of DevOps, and witnessed adaptations of agile across larger and larger organizations. It’s clear that in 2018, agile has reached mainstream adoption for companies large and small, across virtually every industry. The outcomes of agile—higher quality software in […]
How an uncompromising automobile is built on uncompromising engineering systems
This is a guest post by Soumya Menon of Go2Group, a worldwide provider of DevOps and application lifecycle management (ALM) solutions. An Enterprise and Platinum Atlassian Solutions Partner, the company has been serving enterprises since 2002 and has implemented thousands of enterprise-level migrations and integrations. Timeless design powered by electricity, fuel, and the sun. Vehicles […]
How to not lose your s#!t during an incident
[cta]Often I am asked how I always seem calm and poised during incidents. This persona is not entirely accurate as I am more like a duck in these scenarios, calm on top of the water, but paddling frantically under the water. I have learned some tricks that have helped me stay calm and drive incidents […]
Infographic: Learn how large customers scale Jira
[cta]When we speak to customers about their experience with Jira, many of them can’t remember exactly when their journey started. “Jira was used at the company before my time”, or “we found multiple teams were using it,” or “we made a decision to standardize on Jira across the company” are some common stories we hear. […]
Why Signiant uses Statuspage instead of a DIY tool
As both a provider and a consumer of Software as a Service, the DevOps team at Signiant knows the value of communicating the right information during incidents. Since 2000, Signiant has helped companies of all types and sizes move large files fast. [cta]Initially adopted by the Media and Entertainment industries, many of the world’s top […]
Six months in Stride
[cta]Since launching Stride into early access last September, we’ve been thrilled by the excitement we’ve seen from the tens of thousands of teams who have adopted it as their communication platform. Now, six months in, we’re sharing an update on how organizations around the world are using Stride to move their work forward. New features […]