Latest Articles

Since we launched Jira Service Desk, a service desk that teams actually like to use, we’ve been traveling around the...

Until telepathy is mastered, software teams can enjoy the next best thing: the all-new Jira Hipchat integration. Shipped in Jira 6.4., teams can now instantly generate project-specific chat rooms and choose which Jira notifications...

You may have few plans on your Bamboo dashboard, or many pages of projects that make you appreciate the Quick Search feature, but regardless of how busy of a dashboard you have, a faster...

Who loves feedback? I can you tell that we do. We love it so much that we've created a team dedicated to seeking, synthesizing, and taking action on feedback from our customers. We call it...

Heather Fleming and Justin Riservato from Gilt shared their advice and experiences in helping teams and companies transition to an Agile methodology in their webinar, “Stop ‘Going Agile’: The three conversations you need to...

Going to HDI? Jira Service Desk will see you there. You'll find us in the expo hall and we're right in front so don't worry, you can't miss us. Be sure to check out...

The devil's in the details, they say. And those little details can send you up a wall if they're not working just right. Your real work is too important to let stuff like this...

We're excited to announce the availability of Stash 3.7 - our first official feature release of 2015. Stash 3.6, which released earlier this year, was primarily bug fixes and improvements. We also announced the...

A few years ago, Andy started Halogenics with a goal of working closely with many of Australia's top medical research institutions to develop, implement, and support software that would facilitate better research. Halogenics implemented the...

Learn about how email is the new ‘snail mail’ for service teams. This is the third post in our series...