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How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.


How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.

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How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.

How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.

Introducing Atlassian’s Customer Service Management app

Connect support, product, dev and ops teams to deliver exceptional customer service at high velocity Customer support teams, especially in technology-driven enterprises, struggle to deliver great experiences. Why? Because they are often siloed from the teams building and running products and services – product management, development, and operations teams. And while AI is being leveraged […]

Introducing Atlassian Government Cloud and Atlassian Isolated Cloud

Expanding the pathways to Atlassian Cloud Atlassian has been on a mission to empower teams to unleash their full potential for more than two decades. In recent years, we’ve seen more teams thrive leveraging the latest technology in Atlassian Cloud. Take, for instance, the California Department of Healthcare team that’s modernizing healthcare for millions of […]

How iFood accelerated incident resolution with Jira Service Management

Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.

Introducing Atlassian’s Customer Service Management app

Connect support, product, dev and ops teams to deliver exceptional customer service at high velocity Customer support teams, especially in technology-driven enterprises, struggle to deliver great experiences. Why? Because they are often siloed from the teams building and running products and services – product management, development, and operations teams. And while AI is being leveraged […]

Article in IT Service Management
How iFood accelerated incident resolution with Jira Service Management
Article in AI
Introducing Atlassian’s Customer Service Management app
Article in Company News
Introducing Atlassian Government Cloud and Atlassian Isolated Cloud
Article in Company News
Introducing Atlassian’s new navigation
Article in Company News
AI in action: the next chapter for Jira Service Management