Author

Teresa Fok

Teresa is a marketer for Jira Service Desk and ITSM solutions at Atlassian. When she’s not thinking about how IT teams can work better, together, she enjoys learning about mid-century modern architecture, attending film festivals, and taming her recently adopted chihuahua-mix, Evie.

All ITSM solutions are not created equal

A deep dive into the findings of Forrester’s Total Economic Impact™ of Atlassian for ITSM study.

By Teresa Fok

In IT Service Management

What ITIL 4 means for you and your team

See how you and your team can move from cost center to revenue driver, and become a tech leader in the process.

By Teresa Fok

In Technology Trends

Introducing project archiving in Jira Service Desk, and a new look

At Atlassian, we’re on a mission to make it easier and faster for IT teams to get work done. That’s...

By Teresa Fok

In Jira Service Desk