Inside Atlassian

Author

Marian Finch

Article in Developers
How to break through the silo effect

Do you notice teams working in silos across your organization? It’s a common occurrence, and one of the biggest mistakes an organization can make, especially when the separation created by silos involves teams that have the same goals. Often, the development of silos is caused by a lack of awareness, and confusion on where to […]

Article in Jira Service Management
Bimodal IT, and 2 ½ other enterprise resolutions for 2016

In the mad dash for the end of the year it’s easy to forget that after all the lights, drinks, and budgets from 2015 come to a close, your company expects you to know what you’re doing for 2016. Here’s why you should plan to get a head start on bimodal IT, streamline some tools, and watch Star Wars.

Article in Confluence
Disaster recovery + speed = Confluence Data Center

Having a disaster recovery plan is essential in protecting business-critical applications in the event of a disaster. With the release of Confluence Data Center 5.9, it’s now possible to resume operations in an alternate data center (usually in another geographic location), if the main data center becomes unavailable. Get the scoop on Confluence Data Center.

Article in Jira Service Management
TAM day at Summit: 3 big takeaways

Highlights from the Summit 2015 event TAM day, an exclusive event for customers in the technical account management program. It’s a full day dedicated to discussions with product leadership around scaling and standardizing across different business teams, and provides a collaborative environment to meet and chat with other TAM customers from around the world.

Article in Archives
Meet Atlassian’s Tim TAM

It’s been a little over a year since Tim has moved over to the Technical Account Management Team and he’s already created a plethora of strategic and technical resources for our largest enterprise customers. It seemed only right for me to sit down with Tim to pick his brain!

Article in Innovation
What’s a TAM?

Learn how a Technical Account Manager can help you get the most out of your Atlassian investment.

Article in Archives
Meet the original San Francisco TAM

I’ve known Adam Saint Prix since my first day of work at Atlassian and I don’t want to age either of us, but that was over five years ago! He is one of the most intelligent people I know, and unbeknownst to him, has established himself as an Atlassian knowledge powerhouse. A little over two years ago he was tasked with establishing the groundwork for our Technical Account Management (TAM) offering. Thanks in big part to him, our TAM program hit the ground running and hasn’t slowed down since. I thought it was only fair to share some of his TAM experience and know-how with our extended Atlassian family, so I sat him down for a little Q&A.

Article in Archives
Webinar Recap: Five Secrets of Jira Performance at Scale

On Tuesday, Jira Product Managers Otto Ruettiner and Eve Stankiewicz hosted a webinar on performance testing. In 30 minutes, they revealed the five secrets of ensuring a highly-performant large scale Jira instance. Check out the recording and learn everything you need to know about: What performance improvements you can expect from (upgrading to) Jira 6.4 How your […]

Article in Archives
Confluence Data Center: collaboration at full speed

Last week, we released Confluence 5.7, which helps teams collaborate more easily with inline comments. While all Confluence users will enjoy the ability to comment on project plans, MS Office files, images, and more, Confluence 5.7 also includes special capabilities for system administrators using the Data Center deployment option for Confluence.