Universal Wiki Converter Updates
“We really like Confluence, but we started with this other wiki and have a plethora of existing content laying around. Can you help us convert it?” That’s a a frequent request we’ve heard from both prospective and existing Confluence customers. So, we developed a Universal Wiki Converter. The UWC was updated today with a new […]
Your Vote on a Read/Write Intranet
Rod Boothby, Innovation Creators blogger, writes that organisations should consider implementing a Read/Write Intranet, which is precisely what many of our customers have done using Confluence. We also have a case study of how Confluence customer, RedAnt, uses a wiki as their extranet. Before working at Atlassian, my previous employers’ intranets were collections of file […]
Wikis Reviewed
Just about everything in Confluence shows polish and attention to detail. You can instantly create pages in the designated space and edit with standard wiki markup code or a rich-text editor. Linking to other pages is simple, and the system ensures links don’t break if you reorganize pages into a different hierarchy. Further, categorizing pages […]
Linden Lab Selects Atlassian Jira for New ‘Second Life’ Viewer Open Source Project
Linden Lab, makers of the virtual reality game Second Life, called us late last week to tell us they wanted to use Jira as their community issue tracker for their new open source ‘Viewer’ project. We were thrilled to hear it. While most Jira customers use the application for bug tracking, many, including Linden Lab, […]
Confluence at IBM Redbooks
Just a quick blog mention and interesting customer example: IBM is deploying wikis both internally and externally, and point the way to some interesting uses for a wiki for their development community. I also saw that IBM are also using a wiki to build new redbooks, a fine thing, as Tesha wiki at SAP would […]
Confluence Massive: Clustered Wiki
Confluence 2.3: bigger, better, and ready for download. The latest edition offers users an optional clustered configuration, Confluence Massive, that provides unlimited scalability, together with exceptional performance and reliability, for large deployments of the wiki. In addition, Confluence 2.3 contains dozens of other new features and improvements, including a People Directory, which allows users to […]
“How do we make our support more valuable to our clients and to our company?”
This blog from Ephox is excellent! I really appreciated the thoughts about the value of support, and this blog nailed it. As social beings people basically want to make connections with people, yet in situations where products are bought and sold online interactions between your clients and your staff can be few and far between. […]
Sage Advice Coming Soon
When trying to find an answer to a question about an Atlassian product, where do you start your search? Some users start on our online bug reporting and feature request instance of Jira, others begin on this website, product documentation, or Atlassian support or forums. Over time, many questions come up again and again across […]
Crowd(ed) Debate
Following the London Atlassian User Group there was a lot of online discussion about Crowd. In The Wisdom of Crowd? (and at the user group), Miles Metcalfe asked whether Crowd would have Shibboleth. UK institutions will be pushed to Shibboleth once their current access management service, Athens, becomes chargeable. Justen Stepka, lead developer on Crowd, […]
Introducing Crowd
A few months ago, I blogged about the acquisition of Authentisoft and their product IDX. Three months later, we’re happy to announce that IDX is now available as an Atlassian product, Crowd. Justen Stepka, co-founder at Authentisoft and lead developer on Crowd, blogged about it here, too. User management is a problem that plagues just […]
Our Vote for Best Out of Office Auto Reply
From an email one of our Customer Advocates received today: I am currently out of the office, returning 18 December 2006. I may be reached via email/Jira on 14 Dec and will deal with all other queries via Jira on my return.
Save Fuel, Use Jira & Confluence
Great quote from the folks at CarbonPlanet about Jira and Confluence: Carbon Planet is a very distributed organisation. The only way we can manage that, and be true to our principles of maximum CO2 emissions reductions, is to use web-based collaboration systems such as Jira and Confluence by Atlassian for issue tracking and data sharing. […]
European User Groups Next Week
Just a reminder, our European user group meetings kick off next week. London on 12 December Antwerp on 13 December Karlsruhe on 18 December If you want to attend, click on the links above to RSVP. They’re a great way to meet and hear from other Atlassian customers on what they’re doing with Jira and […]
Documentation Tools
There have been a few blog posts recently that mention Confluence on the topic of using wikis for documentation. For anyone currently exploring using a wiki for documentation, you might start with one of these blogs: There’s Kola Oyedeji’s Coolskool blog, called Using Wikis for Documentation. On Ludovic’s weblog there is a post about Confluence […]
Love Grows in Collaboration
The Sydney Morning Herald has just covered our Jira case study about Linden Lab, the company behind Second Life. Jira is designed to be user-configurable and so applicable to projects as diverse as Linden Lab’s love machine, or more prosaic tasks such as recruitment. “Recruitment is not often thought of as a workflow,” Mr Cannon-Brookes […]
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