Auto-linking interesting text in support cases
A lot of technical support work is basically pattern-matching, and memorizing. You see a stacktrace, remember vaguely having seen it before, and hunt around until you find the earlier case. Here is a typical example, with MySQL breaking with a weird “Data too long for column” error: To automate the process of “remembering and looking […]
Jira Spam update: blacklists, SQL, utilities
For those of you maintaining a public Jira instance, who are suffering from the recent bout of comment spam.. I’ve created a Confluence space for collaboration on solutions to this, as well as a Subversion repository for utilities: http://svn.atlassian.com/svn/public/contrib/jira/spamfighting/ Currently this contains: Shell scripts for detecting comment or trackback spam as it happens, and notifying […]
XSLT using too much memory? Try STX
The Jira data anonymizer is a little tool which uses XSLT to anonymize potentially sensitive text in XML backups. Unfortunately it uses up lots of memory, as XSLT works on a DOM tree and so has to load the whole XML document into memory. We are solving this properly in 3.7 with a built-in anonymizer, […]
Jira 2.5.3 Released
Jira 2.5.3 our “bug tracking and issue management”:http://www.atlassian.com/software/jira application, has been released. This contains a number of bug fixes. Full details in the “release announcement”:http://www.atlassian.com/software/jira/news/archives/000361.jsp#000361 * “Try Jira today”:http://www.atlassian.com/software/jira/try! * Read “10 reasons to use Jira today”:http://www.atlassian.com/software/jira/learn/10reasons.jsp
JRA 2.5.3 Released
Jira 2.5.3 is released today in both Professional and Enterprise editions. h2. Improvements and Fixes * Jira no longer breaks when run offline (“JRA-2776”:http://jira.atlassian.com/secure/ViewIssue.jspa?key=JRA-2776) * ‘Find issues’ access key (alt-f) now works * Bugzilla import fixes and improvements – notifications now disabled during imports * Default attachment size limit increased to 5Mb * Fixed broken […]
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