How a virtual agent can help service desks scale through automation
The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.
How our innovation teams elevated Atlassian’s digital culture
Remote work can make many people feel isolated. Learn how Atlassian’s product and IT innovation teams engineered organic connections in a distributed work setting using Atlas.
How to streamline your promotions process using Jira Service Management
Learn how Atlassian IT created a solution for managers to ease the promotions process, allowing them to better advocate for their employees.
How Jira Service Management can save thousands of hours in workforce planning
Atlassian’s People Tech team simplified workforce planning and the pre-hiring processes by streamlining the system and making it manageable.
How Atlassian HR solved its data problem using Jira
Workday updates come through regularly for HR teams and organizations. Learn how Atlassian IT manages and streamlines those updates using Jira.
Using Jira Service Management to improve HR
Our IT team added powerful features to their workflows that make handling employee-related tasks more efficient, collaborative, and measurable.
Playing Cupid: how Jira served as matchmaker for the Atlassian Foundation
With the help of Atlassian IT, the Foundation team tapped into Jira to unlock an innovative matchmaking method, saving nearly 300 hours of work.
We made ITSM easier – here’s how
Our service desk consolidation project transformed an outdated solution into a modernized workflow of tools and techniques in action.
How Jira Service Management enabled distributed work with an employee self-service tool
Our Compensation Estimator empowers our employees and saves time and money – and it’s launching us into the future of work.
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